Member Services Representative (full-time position)

Diversified Credit Union
Job Description
Currently we are seeking a friendly, dynamic Member Service Representative (MSR) to join our team. The position is full-time/40 hours a week and will be based in our office located at 299 Johnson Ave SW, Ste 130, Waseca, MN 56093.

This full-time position serves as a sales and service advisor to members; helping to inform, educate and uncover opportunities to help make a positive financial impact on the lives of our members. An MSR is responsible for delivering exceptional service, teller duties, cross selling deposit products, referring lending opportunities, and responding to member service questions/inquiries. Other duties include: opening personal and business accounts, savings, checking money market, certificate of deposit and IRA accounts.

If you have the qualifications and you’re interested in making a difference in our members’ lives, improve the financial well-being of all, and building lasting relationships in the community we want you part of our growing team!

Summary of qualifications:
  • Bachelor’s degree is preferred or sufficient industry experience.
  • Strong written and oral communication skills and proven sales experience.
  • Cash handling or teller experience.
  • Excellent sales and customer service skills.
  • Ability to work as a team player being flexible and dependable.
  • Maintain a high level of professionalism while working under pressure.
  • Lending knowledge or a desire to learn is a plus.
  • Strong teamwork, quality service, interpersonal skills, analytical, decision making and problem-solving skills are needed.
If this sounds like the perfect position for you, please send a cover letter submitting an interest in this position, salary requirements and your resume via mail or email to:

Diversified Credit Union
ATTN: Amber Casterton
299 Johnson Ave SW, Ste 130, Waseca, MN 56093
Contact Information