Consumer Loan Officer (full-time position)

Diversified Credit Union
Job Description
Join our growing team. The position is full-time/40 hours a week and will be based in our office located at 299 Johnson Ave SW, Ste 130, Waseca, MN 56093.

This position serves as a sales and service advisor to members; helping to inform, educate and uncover opportunities to help make a positive financial impact on the lives of our members. A Consumer Loan Officer is responsible for delivering exceptional service, underwriting quality consumer loans, cross selling deposit products, occasional teller duties, and responding to member service questions/inquiries. Other duties include: opening personal and business accounts, savings, checking money market, certificate of deposit, IRA accounts and referring business lending opportunities.

If you have the qualifications and you’re interested in making a difference in our members’ lives, improve the financial well-being of all, and building lasting relationships in the community, we hope you apply!

Summary of qualifications:
  • Bachelor’s degree is preferred or sufficient industry experience.
  • Strong written and oral communication skills and proven sales experience.
  • Cash handling or teller experience.
  • Excellent sales and customer service skills.
  • Ability to work as a team player being flexible and dependable.
  • Maintain a high level of professionalism while working under pressure.
  • Demonstrated ability to solicit business and enhance member relationships through outbound member contact.
  • Excellent analytical and decision-making skills, attention to detail, accuracy and thoroughness.
  • 2-4 years of experience in consumer lending, customer service and cross selling skills.
  • Knowledge of applicable state and federal regulations, loan underwriting guidelines, consumer loan products and consumer lending industry, credit scoring models, reviewing credit reports, Fair Credit Reporting and Fair Debt Collection Practices, Truth-in-Lending Regulations Z, E & B, RESPA, Safe Act and the entire lending process including interviewing and documentation.
  • Strong teamwork, quality service, interpersonal skills, analytical, decision making and problem-solving skills are needed.
If this sounds like the perfect position for you, please send a cover letter submitting an interest in this position, salary requirements and your resume via mail or email to: 

Diversified Credit Union 
ATTN: Amber Casterton 
299 Johnson Ave SW, Ste 130, Waseca, MN 56093  
Contact Information